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ONLINE DOCUMENTATION

Bulk Create Customers

In this document
  • Step 1: Upload the Customer Template
  • Step 2: Configure Subscription Settings
  • Step 3: Select the Security Level
  • Step 4: Select the Message Template
  • Step 5: Preview and Create Customers

To create multiple customers at once, go to Customers and click Bulk Create.

Screenshot%202026 07 08%20at%2018.45.11

Step 1: Upload the Customer Template

On the Customer Template step, click Download Template to download the customer list template.

Screenshot%202026 07 08%20at%2018.45.53

Fill in the customer information in the template, then return to the Bulk Create page.

Click Choose File and select the completed customer template.

Screenshot%202026 07 08%20at%2018.47.23

After the file is selected, click Next.

Step 2: Configure Subscription Settings

On the Subscription Settings step, select the subscription settings for the customers.

Screenshot%202026 07 08%20at%2018.47.55

Click Next to continue.

Step 3: Select the Security Level

On the Security Level step, select the initial security level (default policy) for the customers.

Screenshot%202026 07 08%20at%2018.48.25

After selecting the security level(default policy), click Next.

Step 4: Select the Message Template

On the White Label - Message Template step, select the message template that will be used for the customers.

Screenshot%202026 07 08%20at%2018.48.42

Select Default unless a custom message template should be used.

Click Preview Customers to continue.

Step 5: Preview and Create Customers

On the Preview Customers page, review the customer information before creating the customers.

Screenshot%202026 07 08%20at%2018.50.54

Update any values directly on the preview page if needed.

When all information is correct, click Create Customers.

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