Licensing

DefensX is licensed per end user/seat. Every user can connect up to five different devices.

A user may have up to five devices such as one desktop, one laptop, one mobile, one tablet and a VDI instance.

Licensing is based on users.

In your MSP console, click on to the Customers and then click on the Usage/Report button.

Detailed consumption will be listed as follows. You can export the consumption details in excel format.

Yes, that is possible. You can attach licenses automatically to different user groups.

Go to Management/Settings —> Subscriptions and you can attach subscriptions based on user groups. Any new member of the attached group will automatically be assigned related subscription.

You can always manually change the subscription type from in_trial to active anytime during the trial period. If you don’t do that at the end of the trial period it will be automatically converted to an active subscription.

In your MSP console click on the Customers on the left menu and then click on to the Add Subscriptions box.

and then click on "Add Subscriptions" button.

In your customer’s tenancy, go to Management/Settings —> Subscriptions

click on Manage button. You will be able to add new subscription types:

Core+ brings zero-trust file management capabilities. You will be able to control what type of files can be uploaded or downloaded to certain websites. Also, it is possible to define which user groups can upload or download files.

Core+ comes with an embedded sandbox, which let’s you to apply policies based on filetypes (mime-type)

You can inactivate a customer with following steps. The customer will not be able to login to the service, and billing will stop.

From your DefensX backend, click Customers

Click Edit for the customer you want to inactivate and save the changes by clicking update changes button.